Dear Safer Roads Program application user,

You have received an email from us last week about the new and more secure way to sign in to the Safer Roads Program application.

Registrations are now open for multi-factor authentication (MFA).

What are the changes?

As part of our ongoing focus on cyber security, MFA will be used to sign in to the Safer Roads Program application.

MFA is an effective way to protect your valuable information and accounts against unauthorised access. It requires two proofs of identity to sign in, e.g., user ID/password together with a notification sent to the Microsoft Authenticator app or a one-time code sent via SMS to your mobile.

Note: Transport will not store your mobile number if you choose SMS as the second authentication method.

Please follow the instructions below to register yourself for multi-factor authentication.

Step 1 – Set up Multi-Factor Authentication

Click Start Registration below and follow the prompts to set up multi-factor authentication.

Once completed, you will be redirected to the Safer Roads Program application home page.

Please note that if you have already set up MFA, upon clicking ‘Start Registration’, you will be prompted to choose an account. Based on your MFA setup, you will then receive a code on Microsoft Authenticator App or an SMS on your registered mobile number. Once successfully authenticated, you will be redirected to the application homepage.

Step 2 – log in via new link

Once you complete the MFA registration, use this new link to log-in to the application. This new link will ensure you are logging-in with the security of MFA.

Replace any saved application log-in links in your favourites or on your desktop, with the new link above.

Who do I contact for more details or support?

If you require help or support contact SRP Support

Thank you for your help in keeping Transport information secure.

Regards,

Transport for NSW.